Frequently Asked Questions
Everything you need to know about your Oracle Body Jewelry orders.
What materials are used in your jewelry?
We prioritize safety and durability, using high-quality materials such as 316L surgical-grade stainless steel, G23 solid titanium, and organic materials like wood, bone, and stone.
How do I determine my correct gauge size?
We provide a comprehensive sizing chart on each product page. If you are unsure, we recommend consulting a professional piercer or using a digital caliper for the most accurate measurement.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic US. International shipping times vary by location but generally range from 10-21 business days.
Can I return body jewelry if it doesn't fit?
For health and hygiene reasons, we can only accept returns on items that are still in their original, heat-sealed sterile packaging. Once the seal is broken, the item is no longer eligible for return.
How should I care for my organic jewelry?
Organic materials like wood and bone should be kept dry and away from extreme heat. We recommend occasionally applying a small amount of jojoba or coconut oil to maintain the luster and prevent cracking.
Do you offer wholesale opportunities?
Yes, we partner with professional piercing studios and retail boutiques worldwide. Please contact our sales team via the 'Wholesale' link in the footer to apply for an account.